Job Description
Key Responsibilities
- Install, configure, and maintain Linux systems (Ubuntu / CentOS) and Windows operating systems (Windows 10/11).
- Monitor system performance, uptime, and system security for both Linux and Windows environments.
- Troubleshoot OS, application, and network-related issues on Linux and Windows systems.
- Perform installation, configuration, and basic administration of Windows and Linux servers and workstations.
- Manage user accounts, access permissions, and system configurations in Linux and Active Directory environments.
- Provide first-level support for desktop, laptop, and network-related issues.
- Perform system patching, OS updates, antivirus updates, and backup management.
- Monitor system logs, alerts, and events and proactively resolve issues.
- Support printer, network connectivity, VPN, and email-related issues for end users.
- Assist in installation and troubleshooting of enterprise applications and IT tools.
- Coordinate with network, security, and application teams for incident resolution and escalation.
- Maintain IT documentation, incident reports, troubleshooting guides, and SOPs.
- Ensure compliance with IT security policies and best practices.
- Provide technical support to internal users via ticketing system, phone, or remote support tools.
Recruiter Name: Mahaveer Singh
Recruiter Email: [Confidential Information]
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