Job Description
Job Title: IT Support Engineer
Location: Chennai
Department: IT & Technical Support
Experience Required: 47 years in IT Support / System & Network Troubleshooting
Job Summary
We are hiring an IT Support Engineer responsible for handling system installations, troubleshooting hardware/software issues, providing L1/L2 technical support, and ensuring smooth IT operations across the organization. The role requires strong technical expertise, problem-solving skills, and consistency in IT maintenance.
Key Responsibilities
Install, configure, and maintain hardware, software, and network equipment.
Provide L1/L2 technical assistance to employees and resolve issues promptly.
Diagnose system, network, and application problems.
Manage user accounts, security updates, and data backups.
Monitor system performance and ensure minimal downtime.
Coordinate with vendors for hardware repairs or replacements.
Maintain documentation of IT inventory, configurations, and support logs.
Required Skills And Qualifications
Bachelor's degree in Computer Science, IT, or related field.
47 years of hands-on IT support experience.
Strong knowledge of Windows/Linux OS, networks, and troubleshooting.
Familiarity with system configuration, antivirus/security tools, and IT protocols.
Good communication and problem-solving abilities.
Preferred Skills (Good To Have)
Experience in server maintenance and cloud support.
Certifications like CCNA, A+, MCSA, or related technologies is a plus.
