IT Support Engineer ( 3 to 5 years of Experience) - Sarjapura, Bangalore Location

Company Description:

Founded in 2016, Pleasure Spaces (India) Pvt. Ltd. specializes in real estate within the Bangalore area, focusing on residential and commercial projects. Under the leadership of its visionary directors, the company has achieved remarkable growth. With several ongoing projects in Bangalore, the company excels in both property development and leasing.

Role Description:

This is a full-time, on-site role located in Sarjapur, Bengaluru, for an IT Support Engineer with 3 to 5 years of professional experience. The IT Support Engineer will be responsible for managing and maintaining IT infrastructure, troubleshooting technical issues, providing help desk support,and ensuring seamless system administration. The role involves supporting the IT needs of the organization and resolving system and network-related issues efficiently.

Key Responsibilities:

Provide first-level and second-level technical support to employees for hardware, software, and network issues

Install, configure, and maintain desktops, laptops, printers, scanners, and other IT equipment

Troubleshoot issues related to Windows OS, MS Office, email, and common business applications

Manage user accounts, access rights, and basic security settings

Coordinate with vendors/service providers for repairs, upgrades, and AMC support

Monitor system performance and ensure data backup and recovery procedures

Maintain IT inventory, documentation, and support logs

Assist in onboarding/offboarding by setting up or revoking IT access

Ensure adherence to IT policies and basic data security practices

Required Skills & Qualifications

Bachelor's degree or diploma in IT, Computer Science, or related field

Hands-on experience in IT support or helpdesk roles

Strong knowledge of Windows OS, MS Office, and basic networking

Familiarity with routers, switches, LAN/WAN, and internet troubleshooting

Ability to handle multiple tasks and provide timely support

Benefits:

• Competitive salary
• Comprehensive health insurance coverage up to 5L.
• Professional development and training opportunities.
• Collaborative and innovative work environment.

• Join our team and play a key role in strengthening our technology operations to support the successful delivery of projects to our clients