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IT Service Manager|| Pune || Leading Global setup

Michael Page
Pune, India
Fresher
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  • Posted 11 hours ago
  • Be among the first 10 applicants
Early Applicant

Job Description

  • Opportunity to work with a leading global setup
  • Opportunity to work on latest tech stacks.

Job Description

  • Service Strategy Development: Create and implement IT service strategies with data that align with business objectives.
  • Service Delivery Management: Oversee the design, implementation, and delivery of IT services
  • Incident and Problem Management: Manage and resolve IT service issues to minimize downtime and impact on business operations.
  • Performance Monitoring: Monitor and analyse the performance of IT services
  • Vendor Management: Develop and maintain relationships with vendors, supporting with contract management and negotiation.
  • Compliance and Security: Ensure IT services comply with relevant standards, policies, and security protocols, particularly those related to data handling and privacy.
  • Budget Management: Oversee the IT service budget, including hardware and software procurement .

The Successful Applicant

  • Technical Proficiency: Strong understanding business partner related data and processes, with a focus on data management and integration.
  • Problem-Solving: Excellent analytical skills to identify issues and implement effective solutions, particularly in data services.
  • Communication: Strong verbal and written communication skills to interact with stakeholders at all levels.
  • Customer Service: Commitment to providing high-quality service and support to internal clients.
  • Project Management: Ability to manage multiple projects simultaneously, ensuring timely and successful delivery.
  • Collaboration: Strong ability to work collaboratively with various teams and stakeholders.
  • Provider Management: Experience in managing relationships with service providers and vendors.
  • Driving the Service: Proactive in driving service improvements and ensuring service excellence.

What's on Offer

  • Opportunity to work with a large organization in the technology industry.
  • Collaborative and innovative work environment in Pune.

More Info

Job Type:
Permanent Job
Function:
Technology
Employment Type:
Full time

About Company

Michael Page

Michael Page has five decades of expertise in professional services recruitment. We were established in London in 1976, and over this period we've grown organically to become one of the best-known and most respected consultancies, with an office network spanning six continents.
While size has its advantages, it doesn't define us - the nature of our organic growth means that each new office is integrated into the region that it serves. It also means that as an employer looking to hire, or as a candidate aiming to grow your career you have the best of both worlds&#x3B; a team that understands the market and geography you operate in, plus the resources and expertise of an international network at your disposal.

Job ID: 144480599

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Last Updated: 17-03-2026 05:40:05 AM
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