IT Service desk Engineer

Job description

• Perform SQL queries on database.
• Perform general technical trouble shooting for integration related issues in oracle.
• Create and maintain users and roles, assign privileges in MIS oracle.
• Work on the Ecosys web-based application with a detailed understanding.
• Create and maintain users and roles, assign privileges in Ecosys web app.
• Complete Project setup, Project adjustment in Ecosys.
• Installation, configuration and upgrading of Oracle server software and related products.
• Starting and stopping the application services.
• Interface with Ecosys Hexagon USA counter parts for technical support.
• Perform database tuning and performance monitoring.
• Good understanding of Oracle core database and concepts.
• Monitoring alert

Qualifications

• Bachelors degree in Computer Science, Engineering, or a related technical field preferred.
• Total of 2-3 years of experience in IT Support.
• Establish and maintain effective working relationships with peers, co-workers, and managers.
• Perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines.
• Excellent interpersonal, communication and organizational skills are essential to perform the tasks.