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It Operations Manager

5-6 Years
Quick Apply
  • Posted a month ago
  • Over 50 applicants have applied

Job Description

Roles & Responsibilities

We're looking for an IT Operations Manager to oversee .NET-based projects and manage offshore teams, ensuring operational excellence, compliance, and smooth project execution.

What You'll Do:

  • Lead day-to-day operations of .NET development and support projects
  • Manage and coordinate offshore delivery teams for quality and timely outcomes
  • Implement and maintain ITIL-based processes (Incident, Problem, Change, Release)
  • Drive governance, documentation, and process compliance
  • Prepare management reports, dashboards, and presentations
  • Identify opportunities for efficiency and automation across delivery workflows

What You'll Bring:

  • 5+ years of IT Operations or Delivery Management experience
  • Strong understanding of ITIL, governance, and documentation standards
  • Hands-on experience managing .NET projects and offshore delivery models
  • Excellent communication, stakeholder management, and presentation skills
  • Familiarity with Azure DevOps, JIRA, or ServiceNow
  • ITIL certification preferred (PMP or equivalent is a plus)

About Company

We are a technology services company with an experienced team focused on delivering dynamic and flexible solutions to enhance our client’s ability to achieve their tactical and strategic business objectives.
Our ecosystem allows us to collaboratively innovate, disrupt and evolve with our partners and clients in the rapidly changing technology landscape.
We bring an experienced team, visionary leadership, strategic partnerships, regional reach with a uniquely defined service model to deliver best in class services for our clients.
Visit www.percept-solutions.com for more details

Job ID: 131082857

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