Job Description – Manager_Information Technology
Job Details
We're looking for a smart, energetic, and execution-focused Manager – Information Technology to lead the adoption of digital tools across the company, with a sharp focus on Smartsheet and AI integration. This is not a traditional IT role, this is about transforming how teams work by making digital tools a natural, everyday part of their workflow. Your mission will be to turn every employee into a confident user of Smartsheet and related digital platforms, improve collaboration, and find meaningful ways to integrate AI for speed and efficiency.
KEY RESPONSIBILITIES :-
1.Smartsheet Adoption & Enablement
- Act as the Smartsheet Champion for the company, own setup, configuration, training, and ongoing improvements.
- Design, roll out, and maintain custom workflows, dashboards, and automations in Smartsheet tailored to each team's needs.
- Conduct onboarding, refresher training, and 1-on-1 support to help teams fully adopt the platform.
- Continuously monitor usage and adoption, identify gaps, and proactively drive engagement.
2.Digital Upskilling & Enablement
- Build a digital-first culture by training employees on modern digital tools and mindsets.
- Conduct regular learning sessions,quick-tip videos, and help guides to drive tech-savviness across the company.
- Identify blockers to adoption and create support systems to help every team member become confident and self-reliant in digital tools.
3.AI Tools & Automation
- Research and roll out AI tools (e.g., ChatGPT, Copilot, Notion AI, or industry-specific platforms) that can streamline work.
- Partner with teams to find use cases where AI can reduce manual work, improve decision-making, or enhance customer experience.
- Create simple playbooks and guidelines for ethical, effective use of AI tools in day-to-day work.
4.Cross-functional Collaboration
- Work closely with HR, Sales, Marketing, Projects, and other teams to understand their workflows and recommend relevant digital solutions.
- Translate real business needs into digital use cases, workflows, and automations that save time and reduce duplication.
- Be the go-to person for productivity hacks, tool-related problem solving, and system improvements.
5.Tracking & Continuous Improvement
- Use Smartsheet and other tools to monitor project efficiency, identify inefficiencies, and share actionable insights with leadership.
- Establish simple KPIs and success metrics for tool adoption, team usage, and productivity impact.
CORE REQUIREMENTS
- 5+ years of digital transformation, systems implementation, business productivity, and operations enablement.
- Hands-on expertise with project management platforms (Jira, Smartsheet, Monday.com, Asana, Click Up) and AI-powered tools to optimize workflows.
- Strong technical background in IT infrastructure, cloud computing, O365, Farvision (ERP), and collaboration tools.
- Effective communicator and trainer with a systems thinking approach to cross-functional collaboration and change management.
- Highly organized, structured, and solutions-oriented, with the ability to thrive in fast-paced, evolving environments.
- Passionate digital enabler, patient and enthusiastic in helping teams adopt and embrace new technologies.
Why This Role Is Exciting
- You'll lead a company-wide shift in how people work, real, visible impact.
- You'll get to build systems, train people, and experiment with AI in practical ways.
- You'll be part of a company that values efficiency, innovation, and empowering people.
About Viceroy Properties
Viceroy Properties is a Mumbai based luxury real estate developer, delivering exceptional spaces which are elegantly understated, and rooted in balanced and sustainable development practices. Our mission is to elevate the daily experiences of living, working and playing through imaginative and inspired design, meticulous planning and quality of execution. Our thoughtful, transparent and consumer centric approach is supported by a robust technology and research focus, which allows us to create unique developments which cater to our customers every need. Currently, Viceroy is developing nearly 1.2mn sqft of residential RE across the western suburbs of Mumbai. innovation, and empowering people.
