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IT Manager
SmartDocs, Inc. is a bootstrapped, profitable GovTech software company headquartered in Newtown Square, PA. For 16 years we have built procurement, spend management, and contract lifecycle software for U.S. public sector clients, including the Pennsylvania Turnpike Commission, the Ohio Turnpike, and the New Jersey Turnpike Authority. Our platform runs on Java/Spring, Angular, and MongoDB on Microsoft Azure, with deep SAP S/4HANA integration. We hold SOC 2 Type II, ISO 9001, ISO 27001, and ISO 27701 certifications. We are roughly 100 people across the U.S. and India, with no external investors — we answer to our customers, not a board of VCs.
The role
You will run internal IT for a 100-person software company spanning India and the US — leading a small team that handles identity, laptops, networking, helpdesk, and SaaS administration. You'll be hands-on for our Hyderabad office and manage US headquarters IT remotely through MDM, remote support tooling, and local vendor hands. Because we're SOC 2 and ISO 27001 certified, this is corporate IT with real rigor: access reviews, auditable on/offboarding, and endpoint compliance actually matter here. You'll have ownership, a capable small team, and direct access to leadership.
What you'll do
What we're looking for
Nice to have
Why SmartDocs
Profitable, stable, and growing — 16 years bootstrapped. A role with genuine ownership and visibility, not a cog in a giant IT org.
Bachelor Of Technology (B.Tech/B.E), Masters in Technology (M.Tech/M.E)
We SmartDocs, are one of the global technology innovators scientific solution providers. We believe life is more meaningful when focused on creating our universe a better place than we discovered. We are dedicated to build a firm that respects the core values of mixed civilization across the globe where we exist, live, breathe, work & play especially, to give back a better society to the future generation.
We shape sky-piercing products to Government of United States, industries, manufacturing units and private business across the globe to ensure their hybrid and discrete jobs are streamlined into simple & easy process steps under one roof while optimizing their time and operating costs.
Each & every day our foundational values, integrity, continuous learning, creativity innovation, supporting our people, client focus, inform every decision we make & empower our employees to keep reaching high altitudes.
Job ID: 149873329
Skills:
email systems , security tools , Dns, Endpoint Security, Dlp, Windows, Microsoft 365, Patch Management, Firewalls, Linux, DHCP, Rdp, AWS, Networking, Azure, Vpn, Disaster Recovery, Active Directory, Google Workspace, Endpoint protection, MDM, Cloud platforms, EDR
Skills:
zoominfo , Professional Services, Email Campaigning, Networking, Lead Generation, FMS service sales, Market research, Sales Process, Sales strategies, Third-Party AMC, Linkedin, Cold calling, Account Management, MVS Managed Services
Skills:
Networking, Incident Management, It Services, Information Security, Information Technology, Manager Quality Assurance, Procurement, Cisa, Risk Management, Monitoring
