IT Job

Key Responsibilities:

• Provide first-level technical support for hardware, software, and network issues.
• Install, configure, and upgrade computer systems and applications.
• Assist in troubleshooting desktop, laptop, printer, and network connectivity problems.
• Maintain inventory of IT assets and software licenses.
• Support user account management including access control and password resets.
• Coordinate with vendors for repair and maintenance services.
• Document IT procedures and help guide end-users on basic troubleshooting.
• Assist in backup and recovery operations.

Eligibility & Requirements:

• Education: Diploma, B.Tech/B.E. in Computer Science, IT, or related field; BCA, MCA freshers can also apply.
• Basic knowledge of operating systems (Windows/Linux), networking, and hardware.
• Familiarity with common software applications (MS Office, antivirus, browsers).
• Good communication skills and problem-solving attitude.
• Ability to work in shifts and under minimal supervision.

Preferred Skills:

• Knowledge of networking protocols (TCP/IP, DNS, DHCP).
• Experience with ticketing systems like Jira, ServiceNow, or Zendesk.
• Basic scripting or programming knowledge (Python, Shell scripting).
• Understanding of cybersecurity basics.
• Willingness to learn and adapt to new technologies.