Key Responsibilities
Network & Infrastructure Deployment
- Deploy, configure, and support corporate networks and server infrastructure in data centers and POP sites
- Create network/server rack layouts, cage designs, wiring diagrams, and port maps
- Calculate and document power requirements and coordinate with Engineering, Facilities, and vendors
- Develop statements of work for vendors and oversee asset management of networking equipment
System & Network Operations
- Use internal tools and scripts to configure, monitor, and repair servers and network equipment
- Detect, diagnose, and resolve errors across diverse server types
- Follow, improve, and implement data center and POP best practices
- Provide escalations to higher support tiers and assist Sales/Customer Support with technical operations
Documentation & Automation
- Contribute to process improvements and automation of operational procedures
- Maintain accurate network and system documentation, including RMA procedures and benchmarking reports
Collaboration & Communication
- Work closely with Network Engineering, Logistics, and equipment vendors during new deployments or technology integrations
- Coordinate with global teams in a fast-paced environment
- Communicate effectively with internal and external stakeholders
