Job Description
Job Title: IT Executive - Hardware and Software Support & CCTV Installation**
**Job Type: Full-time**
One of the leading company based in Gulf country, committed to innovation and technological excellence seeking a skilled and versatile IT Executive with expertise in hardware and software support, as well as experience in CCTV installation and maintenance.
**Job Summary:**
As an IT Executive you will play a crucial role in ensuring the seamless operation of IT systems. This includes providing support for hardware and software-related issues and overseeing the installation and maintenance of CCTV systems. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a proactive approach to IT solutions.
**Key Responsibilities:**
1. **Hardware and Software Support:**
- Provide technical support for hardware and software issues, including troubleshooting and repairs.
- Install, configure, and maintain computer systems and peripherals.
2. **CCTV Installation and Maintenance:**
- Plan and execute the installation of CCTV systems, ensuring proper placement and functionality.
- Conduct routine maintenance and troubleshooting of CCTV equipment.
3. **Network Support:**
- Assist in the configuration and maintenance of network equipment.
- Troubleshoot network-related issues and ensure optimal connectivity.
4. **End-User Assistance:**
- Respond to IT support requests from end-users and provide timely solutions.
- Conduct training sessions to enhance end-user IT proficiency.
5. **Security Compliance:**
- Implement and maintain security measures to protect IT systems and data.
- Ensure compliance with IT security policies and procedures.
6. **Documentation:**
- Maintain accurate records of hardware and software inventory.
- Document IT support activities and resolutions for future reference.
**Qualifications:**
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Proven experience in hardware and software support, with expertise in repairs.
- Experience in the installation and maintenance of CCTV systems.
- Knowledge of networking principles and protocols.
- Excellent troubleshooting and problem-solving skills.