IT&DATA Product Analyst I2C

Responsibilities :

Core responsibilities - Collaborate with the Product Owner and Finance stakeholders to gather, clarify and prioritise Invoice to Cash business needs in line with the product vision and roadmap. - Analyse I2C processes, pain points, data and functional dependencies, and translate them into clear requirements, user stories, process descriptions and product artefacts. - Support backlog creation and refinement, including clear and testable acceptance criteria. - Assess proposed solutions and identify impacts across processes, data, controls, integrations and users. Delivery / operational responsibilities - Work with internal teams and technology providers throughout design, build, testing and release. - Support business validation, defect clarification and release readiness. - Identify functional risks, dependencies and constraints, support mitigation actions and escalate when required. - Use product data, operational insights and user feedback to recommend improvements to effectiveness, adoption, reliability and value. - Maintain and share I2C product and process documentation to retain critical knowledge internally. Stakeholder & collaboration responsibilities - Support the Product Owner in communicating business needs and product decisions clearly to end users, Finance stakeholders, Product Team members, Chapter colleagues and delivery partners. - Facilitate working sessions and collaborate across Finance products when requirements or solutions have cross-product impacts. - Build effective working relationships with AMS teams, technology providers and other external partners while maintaining accountability and knowledge within the Product Team

Technical and Professional Requirements:

Must Have - Strong understanding of Invoice to Cash and Accounts Receivable processes, including invoicing, cash application, collections, credit management and period-end controls. - Practical experience with Invoice to Cash or Accounts Receivable processes in a business, functional or IT product environment. Direct experience with Esker, HighRadius or BlackLine is not mandatory. - Experience translating business needs into structured requirements, user stories, acceptance criteria and functional documentation. - Experience with backlog refinement, testing, release preparation and change delivery. - Ability to analyse processes, data, incidents and user feedback and identify root causes, dependencies and improvement opportunities. - Clear written and verbal communication across Finance, IT and external delivery teams. - Structured problem solving, attention to detail, ownership and constructive challenge. Good to Have - Knowledge of one or more I2C SaaS platforms such as Esker, HighRadius or BlackLine, including related interfaces and data flows. - Experience in a global or multi-country environment and with harmonised or core-model processes.