Job Description:

Understand end user and business needs and support the Product Owner in defining and delivering the vision of the Invoice to Cash SaaS products covering Esker HighRadius and BlackLine on the Accounts Receivable side
The role translates business needs into clear product requirements supports backlog quality and delivery readiness and contributes to product value operational reliability continuous improvement and retention of critical functional knowledge within the Product Team

Key Responsibilities:

Core responsibilities
Collaborate with the Product Owner and Finance stakeholders to gather clarify and prioritise Invoice to Cash business needs in line with the product vision and roadmap
Analyse I2C processes pain points data and functional dependencies and translate them into clear requirements user stories process descriptions and product artefacts
Support backlog creation and refinement including clear and testable acceptance criteria
Assess proposed solutions and identify impacts across processes data controls integrations and users
Delivery operational responsibilities
Work with internal teams and technology providers throughout design build testing and release
Support business validation defect clarification and release readiness
Identify functional risks dependencies and constraints support mitigation actions and escalate when required
Use product data operational insights and user feedback to recommend improvements to effectiveness adoption reliability and value
Maintain and share I2C product and process documentation to retain critical knowledge internally
Stakeholder collaboration responsibilities
Support the Product Owner in communicating business needs and product decisions clearly to end users Finance stakeholders Product Team members Chapter colleagues and delivery partners
Facilitate working sessions and collaborate across Finance products when requirements or solutions have cross product impacts
Build effective working relationships with AMS teams technology providers and other external partners while maintaining accountability and knowledge within the Product Team

Technical Requirements:

Must Have
Strong understanding of Invoice to Cash and Accounts Receivable processes including invoicing cash application collections credit management and period end controls
Practical experience with Invoice to Cash or Accounts Receivable processes in a business functional or IT product environment
Direct experience with Esker HighRadius or BlackLine is not mandatory
Experience translating business needs into structured requirements user stories acceptance criteria and functional documentation
Experience with backlog refinement testing release preparation and change delivery
Ability to analyse processes data incidents and user feedback and identify root causes dependencies and improvement opportunities
Clear written and verbal communication across Finance IT and external delivery teams
Structured problem solving attention to detail ownership and constructive challenge
Good to Have
Knowledge of one or more I2C SaaS platforms such as Esker HighRadius or BlackLine including related interfaces and data flows
Experience in a global or multi country environment and with harmonised or core model processes

Preferred Skills:

Technology->OpenText->SAP AP-Vendor Invoice Management (VIM)

IT&DATA Product Analyst I2C