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IT Customer Service Representative

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Job Description

THE WORK: Join us in creating a vibrant environment where you can build knowledge and support others. You will participate in problem-solving discussions, contributing to a culture of collaboration and innovation. Your expertise in Microsoft Windows Desktop Management will be invaluable as you help ensure systems are available and operating smoothly. We are excited to see how your contributions can make a difference in our organization!

Assist in maintaining production systems to ensure optimal performance.

Engage in troubleshooting and resolving incidents to minimize downtime.

Support the implementation of disaster recovery procedures and data retention practices.

HERE'S WHAT YOU WILL NEED:

Intermediate proficiency in Microsoft Windows Desktop Management.

Education requirements are not specified for this opportunity.

It is advantageous to have prior experience in relevant related skills.

BONUS POINTS IF YOU HAVE:

Advanced problem-solving skills.

Intermediate knowledge of network configurations.

Expertise in customer service.

Mastery of technical documentation.

Intermediate understanding of data backup solutions.

This is for contractor conversion- t.akshata.subhash

RR Number :RRN000256

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Job ID: 145567981

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