iScala Functional Support

Key Responsibilities

• Provide functional support for iScala ERP applications, addressing issues and queries from users.
• Collaborate with technical teams to troubleshoot and resolve system-related problems.
• Conduct user training sessions and create user documentation to facilitate smooth system operations.
• Participate in system upgrades and enhancements, ensuring minimal disruption to business activities.
• Work closely with business analysts and stakeholders to gather requirements and translate them into system functionalities.
• Monitor system performance and identify opportunities for process improvements.
• Ensure data integrity and accuracy within the iScala ERP system.

Required Skills

• 8-10 years of hands-on experience with iScala ERP system.
• Strong understanding of finance, supply chain, and operational modules within iScala .
• Proficiency in SQL and database management.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills to work effectively with cross-functional teams.
• Ability to thrive in a fast-paced environment and manage multiple priorities.

Preferred Qualifications

• Bachelor s degree in computer science , Information Technology, or a related field.
• Experience with iScala implementation and upgrades.
• Relevant certifications in iScala or ERP systems.