International Voice Support

Job Description International Voice Process

Position: Customer Support Executive International Voice Process

Location: Mumbai (All Locations)

Shift: US / UK / AUS Rotational Shifts

Salary: 18,000 60,000 (Based on Experience)

Roles & Responsibilities:

Handle inbound & outbound calls for international customers (US/UK/AUS).

Resolve customer queries related to products, services, billing, or technical issues.

Maintain high-quality customer service standards.

Follow company process guidelines and compliance policies.

Achieve daily/weekly/monthly performance targets.

Maintain proper call documentation and CRM updates.

Eligibility Criteria:

Minimum HSC / Graduate (Graduate preferred).

Excellent English communication skills.

Comfortable working in night shifts.

Basic computer knowledge required.

Freshers & Experienced both can apply (Salary as per experience).

Preferred Skills:

Neutral accent

Active listening skills

Problem-solving ability

Good typing speed

Ability to handle pressure & targets

Perks & Benefits:

Attractive Incentives

Fixed Week Off / Rotational Off (as per process)

Salary on time

Growth & internal promotions

International exposure