International Voice Process

Venpa Global Technologies Private Limited

Bengaluru

1-4 Years

4.5 - 6.5 LPA

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Posted 8 hours ago
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Job Description

We are currently hiring for an International Voice Process (Inbound Calls) role with one of our reputed clients. If you are looking for an exciting opportunity in a dynamic work environment, this could be the perfect fit for you!

Job Details:

Role: International Voice Process (Inbound)
Location: Bangalore Hebbal
Work Mode: Hybrid
Shift: Night Shift (as per business requirement)
Salary: 3 to 6.5 LPA
Notice Period: Immediate Joiners Preferred

Key Responsibilities:

Handle inbound calls from international customers
Provide prompt and accurate resolutions to customer queries
Maintain high levels of customer satisfaction
Document customer interactions effectively in the system
Follow communication scripts and guidelines

Eligibility Criteria:

Excellent verbal communication skills in English
Prior experience in international voice process is preferred
Freshers with strong communication skills can also apply
Willingness to work in rotational shifts

Perks & Benefits:

Competitive salary package
Hybrid working model
Growth opportunities within the organization
Friendly and inclusive work environment

Education

Bachelor Of Technology (B.Tech/B.E), Masters in Technology (M.Tech/M.E), Master of Public Administration (MPA), Master OF Business Administration (M.B.A), Bachelor of Business Administration (B.B.A), PGDM, Post Graduate Programme in Management for Executives (PGPX), Master of Library & Information Science (MLIS), PGP, Doctor of Business Administration (DBA)