International Voice Process

Description

We are seeking candidates for the International Voice Process role, where you will be responsible for providing exceptional customer service to our international clientele. This position is ideal for individuals with a passion for communication and a desire to enhance their career in a global environment. Ideal candidates should be comfortable working in a team-oriented setting and possess a proactive attitude.

Responsibilities

• Handle inbound and outbound calls efficiently and professionally.
• Provide excellent customer service and support to international clients.
• Resolve customer queries and issues in a timely manner.
• Maintain call logs and documentation of customer interactions.
• Collaborate with team members to enhance service delivery and customer satisfaction.

Skills and Qualifications

• Excellent verbal and written communication skills in English.
• Basic understanding of international calling processes.
• Proficiency in using computer systems and MS Office applications.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks.