International Voice Process

Description

We are seeking a skilled International Voice Process Executive to join our team. The ideal candidate should have 0-1 years of experience in the job market context of India and possess strong communication skills, multitasking abilities and a customer-centric approach. The role requires the candidate to handle international customers and should be comfortable with working in rotational shifts.

Responsibilities

• Handling inbound and outbound calls from international customers
• Providing customer support and resolving their queries
• Ensuring customer satisfaction and retention
• Managing customer accounts and updating customer information
• Maintaining a high level of professionalism while interacting with customers

Skills and Qualifications

• Excellent communication skills in English
• Basic computer skills
• Ability to multitask and work in a fast-paced environment
• Customer-centric approach
• Willingness to work in rotational shifts
• 0-1 years of experience in the job market context of India