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Workforce Management professional PSD Professional

3-5 Years
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Job Description

Roles & Responsibilities:

  • Manage production support tickets related to Workforce Software.
  • Troubleshoot issues related to Time & Attendance functionality.
  • Analyze system logs and error messages to identify root causes.
  • Research and resolve Workforce Software issues, implementing permanent fixes where possible.
  • Document solutions and maintain knowledge base for future reference.
  • Monitor job logs and take corrective actions or escalate when required.
  • Provide user support for system functionality and best practices.
  • Maintain and update lookup tables as per business requirements.
  • Ensure smooth production operations and system stability. 

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Open to candidates from:
Indian

About Company

Logicplanet IT Services (India) Pvt. Ltd., incorporated in 2007 and headquartered in Hyderabad, operates as a software publishing, consulting, and IT solutions provider. The company delivers enterprise technology services including software development, digital transformation, and IT staffing solutions. With expertise in areas such as embedded systems, QA automation, ERP, and cloud technologies, Logicplanet supports global clients by combining technical innovation with workforce solutions, positioning itself as both a technology partner and a recruitment facilitator.

Job ID: 147029193

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