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International Voice Process

1-6 Years
0.5 - 4 LPA

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  • Posted 2 months ago

Job Description

Job description

Role:Customer Support Executive

Shift:Night Shift (WFO)

Location:Coimbatore

Job Description:

We are looking for anCustomer Support Executiveto deliver high-qualitycustomer supportfor the platform through email, chat, phone, and remote sessions. The role focuses on handling customer queries, troubleshooting application issues, and ensuring timely ticket resolution with high customer satisfaction.

Key Responsibilities:

  • Handle customer support tickets via email, chat, phone, and remote tools
  • Troubleshoot and resolve application-related issues
  • Take ownership of customer issues and ensure end-to-end resolution
  • Document interactions in ticketing systems and follow escalation processes
  • Strong customer support and communication skills.

Note:

Candidates from a pure technical background (developers, core IT roles) and the AR Callers are not eligible.

Interested candidates kindly share your resumes to

[Confidential Information] / [HIDDEN TEXT]

Contact Number:

Kamalakannan - 9677310574

Gayathri - 9566984124

Bachelor Of Technology (B.Tech/B.E), Bachelor of Homeopathic Medicine and Surgery (BHMS), Bachelor of Science (B.Sc), Bachelors of Law (B.L/L.L.B), Bachelor in General Studies (BGS), Bachelor of Arts (B.A), Bachelor of Applied Science (BAS), Bachelor of Education (B.Ed), Bachelor of Business Administration (B.B.A), Bachelor of Interdisciplinary Studies, Bachelor of Commerce (B.Com), Bachelor in Hotel Management (B.H.M), Bachelor of Architecture (B.Arch), Bachelor Of Pharmacy (B.Pharm), Bachelor of Music Education (B.M.E.), Bachelor of Social Work (B.S.W), Bachelor of Health Science, Bachelor Of Computer Application (B.C.A), Bachelor of Liberal Arts (BLA/ALB), Bachelor of Music

More Info

Job Type:
Function:
Employment Type:
Open to candidates from:
Indian

About Company

PARK Global HR Services is a Coimbatore based HR Consultancy Firm. We are engaged in providing comprehensive Career consultancy. We cater to the needs of clients across India. We create a platform for both hiring companies and Career seekers for the fulfillment of their requirements efficiently.

PARK Global HR Services is been started with a motive of providing all HR Services under One roof.

Job ID: 138846807