International Voice and Non-voice

Roles & Responsibilities (Voice):

• Handle inbound and outbound international customer calls
• Provide support and resolve customer queries efficiently
• Communicate clearly and professionally in English
• Meet performance metrics like call quality, resolution time, and customer satisfaction

Roles & Responsibilities (Non-Voice):

• Respond to international customer queries via chat and email
• Accurately resolve issues with clear written communication
• Maintain attention to detail and follow process documentation
• Ensure timely response and customer satisfaction

Why Join Us:

• Opportunity to work in international BPO
• Competitive salary & performance-based incentives
• Two-way cab facility for applicable shifts
• Global exposure and professional work environment
• Training & career development opportunities