International Customer Care Executive

Key Responsibilities

• Handle inbound and/or outbound interactions for international customers
• Resolve customer queries and provide accurate information efficiently
• Ensure high levels of customer satisfaction through professional communication
• Follow process guidelines, quality standards, and compliance requirements
• Accurately document customer interactions in internal systems
• Meet defined performance metrics related to quality and productivity

Eligibility Criteria

• Freshers and experienced candidates are eligible to apply
• Excellent verbal and written communication skills in English are mandatory
• Willingness to work with rotational weekly offs
• Ability to work in a structured and fast-paced environment

Work Schedule

• 5 days working
• Fixed day shifts
• 2 rotational weekly offs