Greetings from WROOTS GLOBAL
We Are India's Largest BPO Recruitment Company.
Hiring for Multiple Companies for International Voice, Domestic Voice, International Semi Voice International Non Voice.
Please Call HR SHRUTI @ 9035094258
Or Visit WROOTS GLOBAL to explore other open positions with us
Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Chat Support. Candidates should be flexible to work with rotational shift, Candidates should be fluent in English communication
Roles and Responsibilities: -
Customer Focus
- Take ownership of each customer while empathizing and prioritizing customer needs
- Resolve conflicts and manage customer expectations
- Determine customer needs and provide appropriate solutions through relationship building
Communication Skills
- Effective verbal and written communication with both external and internal customers
- Document customer account activities thoroughly and concisely
- Engage in interactive dialogue with customers through active listening
For more details, Please Call HR SHRUTI @ 9035094258
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