International Chat Process
Hucon Solutions India Private Limited- Posted 11 days ago
- Over 100 applicants have applied
Job Description
## Hiring: International Chat Support
### Position
**International Chat Support Executive**
### Eligibility
* Any Graduate / Post Graduate
* **Undergraduates are not eligible**
* Minimum **2 years of experience in International Chat Support**
* Excellent written and verbal communication skills
* Strong typing and customer-handling skills
* Ability to work in a fast-paced international customer support environment
### Compensation
**CTC: 5 – 5.5 LPA**
### Benefits
* **2-Way Cab Facility**
* Night Shifts
* Rotational Week Off
### Work Location
**Q City, Gachibowli, Hyderabad**
### Selection Process
1. HR Screening
2. SVAR / Versant Assessment
3. Online Assessment
4. Typing Test – **50 WPM with 90% accuracy**
5. Manual Voice Assessment
6. Chat Simulation
7. Operations Round
### Key Responsibilities
* Handle customer queries through international chat support.
* Provide accurate and timely resolutions to customer concerns.
* Maintain professional and effective written communication.
* Manage multiple chat interactions while maintaining quality and accuracy.
* Follow process guidelines, SOPs and quality standards.
* Meet defined productivity, quality and customer satisfaction targets.
Spotlight
- Cafeteria, Office gym, Office cab/shuttle, Gifts on festivals, Free meal
Bachelor Of Technology (B.Tech/B.E), Master of Accounting, Doctor of Medicine (M.D/M.S), Masters in Technology (M.Tech/M.E), Bachelor of Dental Surgery (B.D.S), Bachelor of Homeopathic Medicine and Surgery (BHMS), Masters in Arts (M.A), Master of Planning (M.Plan), Bachelor of Science (B.Sc), Bachelor in General Studies (BGS), Bachelors of Law (B.L/L.L.B), Bachelor of Applied Science (BAS), Master OF Business Administration (M.B.A), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Arts (B.A), Master of Commerce (M.Com), Master of Law (M.L/L.L.M), Doctor of Audiology (AuD), Master of Education (M.Ed), Bachelor of Commerce (B.Com), Master of Liberal Arts (MLA/ALM), Doctor of Jurisprudence, Master of Music (MM/MMus), Bachelor of Business Administration (B.B.A), Bachelor Of Pharmacy (B.Pharm), Doctor of Ministry, Masters in Communications Disorders (MCD), Master of Fine Arts (MFA), Bachelor of Music Education (B.M.E.), Doctor of Psychology (Psy. D./D. Psych.), Master of Professional Accountancy (MPA), Bachelor of Social Work (B.S.W), MBBS, Doctor of Public Health (DrPH), Doctor of Musical Arts (DMA), Master of Tax Accounting, Master of Health Administration (MHA), Doctor of Science (DSc/ScD), Doctor of Veterinary Medicine (DVM), Bachelor of Music, Master of Health Science (MHSc), Master of Public Administration (MPA), Master of Real Estate Development, Master of Public Health (MPH), Bachelor of Education (B.Ed), Master of Pharmacy (M.Pharm), Master of Divinity, Masters of Architecture (M.Arch), Doctor of Education, Bachelor of Interdisciplinary Studies, Master of Natural Resources (MNR), Master of Library & Information Science (MLIS), Bachelor in Hotel Management (B.H.M), Bachelor of Architecture (B.Arch), Master of Social Work (M.S.W), Master in Landscape Architecture, Doctor of Physical Therapy, Doctor of Dental Surgery/Medicine (DDS/DMD), Doctor of Optometry, Doctor of Pharmacy (PharmD), Master in Computer Application (M.C.A), Master of Library Science, Doctor of Nursing Practice (DNP), Doctor of Chiropractic (DC), Master of Technical & Professional Communication, Bachelor of Health Science, Bachelor Of Computer Application (B.C.A), Doctor of Business Administration (DBA), Bachelor of Liberal Arts (BLA/ALB)
More Info
Key Skills
Excellent English communication
About Company
Hucon Solutions is an Integrated HR Service Provider for all Corporates all over India. We are backed by a good ERP and enough experience in HR and related activities. Hucon Solutions was launched in April 2008, with an aim to grow into a one stop shop for all HR requirements for clients in India. It has helped generate career opportunities for more than a million individuals in India.