International Chat Process
Hucon Solutions India Private Limited- Posted a month ago
- Over 100 applicants have applied
Job Description
Hiring: International Chat Support
Position
**International Chat Support Executive**
Eligibility
* Any Graduate / Post Graduate
* **Undergraduates are not eligible**
* Minimum **2 years of experience in International Chat Support**
* Excellent written and verbal communication skills
* Strong typing and customer-handling skills
* Ability to work in a fast-paced international customer support environment
Compensation
**CTC: 5 – 5.5 LPA**
Benefits
* **2-Way Cab Facility**
* Night Shifts
* Rotational Week Off
Work Location
**Q City, Gachibowli, Hyderabad**
Selection Process
1. HR Screening
2. SVAR / Versant Assessment
3. Online Assessment
4. Typing Test – **50 WPM with 90% accuracy**
5. Manual Voice Assessment
6. Chat Simulation
7. Operations Round
Key Responsibilities
* Handle customer queries through international chat support.
* Provide accurate and timely resolutions to customer concerns.
* Maintain professional and effective written communication.
* Manage multiple chat interactions while maintaining quality and accuracy.
* Follow process guidelines, SOPs and quality standards.
* Meet defined productivity, quality and customer satisfaction targets.
Spotlight
- Office cab/shuttle, Gifts on festivals, Free meal
Bachelor Of Technology (B.Tech/B.E), Bachelor of Dental Surgery (B.D.S), Bachelor of Homeopathic Medicine and Surgery (BHMS), Bachelor of Science (B.Sc), Bachelors of Law (B.L/L.L.B), Bachelor in General Studies (BGS), Bachelor of Arts (B.A), Bachelor of Applied Science (BAS), Bachelor of Education (B.Ed), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Business Administration (B.B.A), Bachelor of Interdisciplinary Studies, Bachelor of Commerce (B.Com), Bachelor in Hotel Management (B.H.M), Bachelor of Architecture (B.Arch), Bachelor Of Pharmacy (B.Pharm), Bachelor of Music Education (B.M.E.), Bachelor of Social Work (B.S.W), MBBS, Bachelor of Health Science, Bachelor Of Computer Application (B.C.A), Bachelor of Liberal Arts (BLA/ALB), Bachelor of Music
More Info
Key Skills
About Company
Hucon Solutions is an Integrated HR Service Provider for all Corporates all over India. We are backed by a good ERP and enough experience in HR and related activities. Hucon Solutions was launched in April 2008, with an aim to grow into a one stop shop for all HR requirements for clients in India. It has helped generate career opportunities for more than a million individuals in India.