International BPO

Spes Manning Solutions is hiring for a Customer Support Associate to join our dynamic team in Pune. This is an excellent opportunity for dedicated individuals to work in an International Voice and Blended Process, providing exceptional service to our global clients. We are looking for talented professionals, both freshers and those with experience, who are ready to excel in a fast-paced and supportive environment.

Roles & Responsibilities

• Respond to customer inquiries with professionalism and courtesy via Voice, Blended (Email/Chat) platforms.
• Problem Solve effectively by identifying the root cause of customer issues and finding efficient resolutions.
• Maintain accurate records of all customer interactions and feedback.
• Collaborate with team members to ensure a high level of customer satisfaction.

Qualifications

• Education: Graduate freshers are welcome to apply.
• Experience: Fresh graduates, as well as undergraduates or graduates with one year of BPO experience, are eligible.
• Communication: Excellent communication skills are essential for this role.
• Availability: Must be able to work UK, US, and rotational shifts.

Compensation & Benefits

• Salary:
• Freshers: 16,000 to 25,000 per month.
• Experienced Candidates: Salary will be determined based on your experience.
• Incentives: Performance-based incentives are provided.
• Perks:
• Both-side cab facility will be provided.
• PF and other allowances.
• 5 days working, with 2 days off per week.
• Note: We do not charge any fee for our services.

How to Apply

This position requires immediate joining, and there will be no virtual rounds. If you are interested, please contact us or share your updated CV.

HR AKANKSHA

• Phone: 8956822344
• Email: [Confidential Information]
• References are highly appreciated!