Position: Customer Service Representative
Job Location: Ahmedabad, Gujarat
Looking For Candidate who are ready to relocate to Ahmedabad, Gujarat.
What You'll Be Doing
Do you have a passion for helping others and giving them peace of mind In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one
You'll report to Team Lead. You'll contribute to the success of the customer experience as well as the overall success of the team.
During a Typical Day, You'll
Answer incoming communications from customers
Connect and resolve issues with customers using written communication only
What You Bring To The Role
1 year or more customer service experience Freshers welcome to apply
Great written communication skills including grammar and spelling
High School Diploma
Computer savvy
Flexibility to work in a 24/7 environment
What You Can Expect
Knowledgeable, encouraging, supporting and present leadership
Diverse and community minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you
Job Types: Full-time, Permanent, Fresher
Pay: 25,000.00 - 40,000.00 per month
Benefits
Food provided
Provident Fund
Schedule
Rotational shift
Weekend availability
Supplemental Pay
Joining bonus
Performance bonus
Shift allowance
Language
English (Preferred)
Skills: computer skills,written communication,problem solving,customer,time management,communication,customer service,international bpo,domestic bpo,bpo,international call centre,customer service representatives,customer support,chat support,email support,client interfacing skills,chat
