International Blended Process @Work from Office @jaipur

Roles and Responsibilities

• Provide customer support through various channels such as email, chat, and non-voice processes.
• Handle international customer inquiries with a focus on blended process (email + chat).
• Offer product solutions to customers based on their requirements.
• Maintain accurate records of customer interactions using CRM software.
• Collaborate with internal teams to resolve complex issues.

Desired Candidate Profile

• 0-3 years of experience in BPO Customer Service or related field.
• Strong communication skills for effective interaction with customers via multiple channels (email, chat).
• Ability to work in a fast-paced environment handling multiple tasks simultaneously.
• Proficiency in International Chat Process and Non-Voice Process is essential.
• Graduation Must
• Fresher's/Experienced
• NO PERSUING CANDIDATES WILL BE ENTERTAINED
• Immediate Joiner

Job Details

• 5 days working
• Any 2 days Week off
• Shift- 9 hours (Including 1 Hour break)
• Rotational Shifts/ Week-off
• Salary -27000 /- / in-hand - 24,000 + 2500 PLI
• Location- Jaipur
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