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Acumen, Part of Sannam S4 Group

Internal Solutions Engineer

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  • Posted a month ago

Job Description

About the company

We are excited to be recruiting on behalf of our client, an international business development and innovation consultancy that specializes in helping companies expand into global markets. With over 35 years of experience and a presence in more than 20 locations across Asia, Europe, and North America, the company partners with startups, scaleups, multinationals, and government agencies to drive international growth, innovation, and sustainability.

Background

Do you love experimenting with new tools, building clever automations, and rapidly prototyping solutions that genuinely make people's work easier

Do you want to help a global consulting firm adopt new SaaS platforms, integrate AI into everyday workflows, and create internal tools that improve how 180+ colleagues deliver value to clients worldwide

If that's yes, yes and yes, you may be exactly who we're looking for.

We are a global business development consultancy specialising in international markets. With over 25 offices worldwide and more than 200 multilingual professionals, we support organisations across technology, industrial, consumer and sustainability-driven sectors to expand internationally.

For over 35 years, we've helped organisations expand across Asia and beyond and now we're investing in the systems and tools that help our own people work smarter, faster and more creatively. As part of this, we are recruiting an Internal Solutions Engineer, based in India, to support our Delivery, Business Development, Finance and Operations teams.

In this role, you'll join a diverse group of consultants, project managers and technologists with a deep specialism in international markets and crossborder business.

We're focused on the ideas, technologies and approaches that will define the future of our company. And we're now looking for someone who can help us build that future from the inside.

So if you think you're up for the challenge, read on and apply.

What you'll be doing

You'll work with teams across the company to identify workflow problems, evaluate solutions, and build prototypes that show what's possible often in days, not weeks. This is a hands-on, creative and iterative role, central to improving how we operate globally.

Internal Tools, Automation & AI

In your day-to-day, you will evaluate new SaaS tools across Delivery, Business Development, Finance and Operations, assessing their fit, usability and integration potential. You'll prototype and build lightweight automations using Python, APIs and large language models (including OpenAI and Claude) to connect systems and streamline internal processes.

You'll use AI to accelerate development prompting, generating code snippets, testing logic and iterating quickly. From experimentation through to implementation, you'll help turn ideas into practical tools that make everyday work easier.

Collaboration & Platform Adoption

You'll collaborate with teams across multiple countries, gathering requirements and translating them into practical, user-friendly solutions. You'll support the adoption of key internal platforms such as the Microsoft 365 ecosystem, Cobra (our CRM), HubSpot, Concur and other internal systems.

You'll take solutions from testing through to rollout, including preparing simple documentation, onboarding materials and user training. You'll also create continuous feedback loops so tools and workflows improve over time, acting as an internal problem-solver and builder across the business.

What you'll be getting

  • A competitive salary and the chance to work in a fast-growing, international environment
  • The opportunity to influence how a global business uses AI, SaaS and automation
  • The chance to build and scale solutions used daily by colleagues worldwide
  • Exposure to a broad range of business functions, from operations to finance to project delivery
  • An environment that encourages experimentation, creativity and rapid iteration
  • A unique career path blending product thinking, engineering and cross-functional collaboration
  • The opportunity to grow into a senior internal technology, automation or platform-engineering role

What you'll need

  • Strong Python skills and comfort working with APIs, JSON and lightweight automations
  • Experience using or integrating with SaaS tools
  • A good understanding of how to use LLMs to accelerate workflow, prototyping and development
  • Excellent spoken and written English, with the ability to work with global, non-technical colleagues
  • A curiosity about how business processes work and how to make them work better
  • A creative, iterative mindset, with the ability to experiment rapidly and learn from results
  • Willingness to explore new tools, test hypotheses, break things safely and continuously refine solutions
  • Experience working in a technical, automation, solutions engineering, internal tools, RevOps, BizOps or similar role
  • Comfort working independently, managing small internal projects and delivering clear outcomes

This position is based in Delhi, India and will involve regular collaboration with colleagues across our global offices.

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Job ID: 143228091