Required Skills
- Intranet Management SharePoint
- Email and E-Newsletter Communications
- Proven experience in managing intranet platforms, preferably SharePoint.
- Proficiency in email communication tools, such as Poppulo or similar platforms.
Essential Responsibilities
Describe the essential responsibilities in order of importance: Begin each responsibility with an action verb.
Importance Major Action and Support Actions
- Manage Communication Campaigns (Salesforce): Lead the planning and execution of internal communication campaigns.
- Oversee Intranet Content: Manage and update global intranet content, ensuring it aligns with communication strategies.
- Change Management: Lead change management initiatives (working on the change management strategy plan) and ensure effective communication throughout the organization.
- Stakeholder Management: Manage relationships with key stakeholders and secure necessary approvals for communications.
- Project Management: Oversee multiple communication projects simultaneously, ensuring timely and efficient delivery.
- Content Development: Create and edit high-quality internal communications, including emails, newsletters, and presentations, Townhalls
- Data Analysis: Generate and analyze statistics to evaluate the success of communication campaigns and make data-driven improvements.
- Vendor Management: Coordinate with vendors/agencies to ensure project accuracy and timelines.
- Team Collaboration: Work closely with other team members to ensure cohesive and consistent communication efforts.
- Training and Mentoring: Provide guidance and support to junior team members, helping them develop their skills.
- Surveys & Feedback Collection: Design & run employee surveys. Gather feedback from employees on communication initiatives and suggest improvements.
- Lead and execute change management strategies to effectively communicate organizational changes, ensuring alignment and engagement across all levels of the company.