Internal Auditor

JOB TITLE: Internal Auditor – QSR Operations

Department: Internal Audit & Control.

Reporting To: Audit Manager / Operations Heads

Job Summary:

The Internal Audit & Control department is tasked with assessing the efficiency of operational, financial, and

compliance controls throughout the outlets. This position guarantees compliance with company policies, brand

standards, hygiene regulations, and legal obligations. The auditor will identify risks, propose enhancements, and

support management in maintaining operational excellence across all outlets.

Key Responsibilities:

Conduct regular audits for all outlets (store-level and central operations).

Review store cash handling, inventory management, and sales reconciliation processes.

Check compliance with SOPs, brand standards, food safety, and hygiene norms.

Preparation of wastage and petty cash report.

Verify vendor invoices, GRNs, and stock movement between outlets and warehouses.

Prepare audit reports that highlight instances of non-compliance, associated risks, and areas for

improvement.

Follow up on the implementation of corrective action plans (CAPA) and ensure that audit observations are

addressed promptly.

Support management during external audits or franchise audits as required.

Provide training and guidance to outlet teams on audit findings and preventive practices.

Key Skills & Competencies:

Strong understanding of operations and F&B processes.

Knowledge of financial controls, stock management, and loss prevention.

Detail-oriented with strong analytical and problem-solving skills.

Proficiency in Excel, POS systems, and audit reporting tools.

Excellent communication and report writing skills.

Ability to travel frequently for store audits.

Qualifications & Experience:

Bachelor's degree in Commerce, Accounting, or Hospitality Management (preferred).

2–5 years of experience in internal audit or operations audit, preferably in QSR, retail, or F&B sectors.

Key Performance Indicators (KPIs):

Number of audits completed per month/quarter.

Timeliness and accuracy of audit reports.

Percentage of audit observations closed within deadlines.

Reduction in repeat non-compliances and operational losses.