To provide independent and objective assurance on the adequacy and effectiveness of internal controls, risk management,, and operational efficiency across hotel operations, ensuring protection of assets, prevention of fraud, and adherence to policies, SOPs, and regulatory requirements.
Key Skills:
- Strong understanding of hotel operations and revenue cycle
- Knowledge of hospitality accounting and control
- Report writing and presentation skill
- Analytical and investigative skill
- Stakeholder management and communication
- High integrity and professional skeptics
Experience: 1015 years (Manager / Senior Manager level)Prior experience in hotel chains or hospitality sector is highly desirable
Education: Qualified CA
Tools & Systems Exposure (Preferred)PMS: Opera, IDS, ProtelPOS: MICROS, POSISTERP: SAP / Oracle / TallyMS Excel and Data Analytics.
Job Details:
1. Operational Audits (Core Hotel Areas)Revenue - Review room revenue, occupancy, yield management, discounts, and complimentary controls
- Procurement- Review vendor selection, procurement, GRN, and invoice processing
- Services & Utilities -Conduct audits of Front Office, Housekeeping, F&B, Banquets, Spa, Laundry, Engineering, and Stores
- Inventory - Audit inventory management (food, beverages, consumables, linen, fixed assets)
- Verify POS controls, voids, refunds, KOT/BOT processes, and cash handling
2. Financial & Revenue Audit
- Revenue- Audit daily revenue reports, night audit processes, and revenue reconciliation
- AR - Review accounts receivable, credit controls, and aging
- Payroll- Test payroll, attendance, overtime, incentives, and statutory deductions
- Budget - Evaluate expense controls and budget adherence
3. Compliance & Regulatory Audit
- Ensure compliance with: Local tax laws (GST, VAT, TDS, service charges) Labour laws, safety and hygiene regulations, Hotel licensing, fire safety, pollution control norm
- Review adherence to: brand standards, SOPs, and management contracts
4. IT & Systems Control
- Review controls in PMS (Opera, IDS, etc.), POS, ERP, and payroll systems
- Assess user access controls, segregation of duties, and data integrity
- Review system interfaces between PMSPOSFinance
5. Fraud Risk & Loss Preventio
- Identify fraud risks, revenue leakages, and pilferage
- Investigate irregularities and recommend corrective actions
- Support surprise audits and spot checks
6. Risk Management & Internal Control
- Evaluate the design and effectiveness of internal control systems
- Identify process gaps and recommend process improvements
- Assist in development and updating of SOPs and control matrices
7. Reporting & Follow-u
- Prepare audit reports with observations, risk ratings, and actionable recommendations
- Discuss findings with department heads and management
- Track implementation of audit recommendations and perform follow-up audits
