Parallel Wireless is a U.S.-based pioneer in Open RAN innovation, transforming how mobile networks are built, optimized, and powered. Through our GreenRAN portfolio, we enable operators to deliver next-generation connectivity with unmatched energy efficiency, automation, and flexibility.
What you need : - Strong written and verbal communications skills
- Must be able to work in 24x7 shift environment with a flexibility to work diverse schedule.
- Preferred skills :
- one of the 5G, LTE, UMTS, GSM and other Radio Access Technologies
- Familiarity with LAN/WAN, Routing protocols, TCP/IP, QoS, Tunneling and security protocols
- Unix/Linux systems knowledge
- Ability to understand technical issues
- Ability to adapt quickly to changing environments and manage parallel time-critical tasks
- Experience with Excel or other statistical analysis tools
Key Job Functions - - Will be part of a 24x7 remote network monitoring team working on a rotating shift basis
- Network Monitoring of system events, alarms, and Key Performance Indicators (KPIs)
- Responsible for KPI and technical reporting for the Customer Support team
- Collaborate with peer teams to identify their specific reporting requirements
- Perform first level technical support and analysis on issues found during network monitoring
