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Job Description

About Us

At Karbon, we're building the future of fintech with our flagship product, AI Accountant. By combining deep financial expertise with cutting-edge AI, we simplify accounting, credit, and financial operations for India's fastest-growing businesses. Backed by Y Combinator and leading global investors, Karbon powers 3000+ startups, unicorns, and enterprises.

Job Summary

The role involves supporting the Growth team by conducting engaging product demos for prospective customers, onboarding them to the AI Accountant platform, and ensuring successful activation and training for sustained product usage.

Requirements

Key Responsibilities

  • Conduct product demos for prospective and existing customers.
  • Onboard new users onto the AI Accountant platform, ensuring a smooth setup experience.
  • Drive product activation and guide customers through initial configurations.
  • Deliver product training sessions to help customers adopt key features effectively.
  • Gather customer feedback to continuously improve the demo and onboarding process.
  • Collaborate with the Growth and Product teams to enhance customer experience.

Must-Have Skills

  • Excellent communication and presentation skills.
  • Strong interest in sales, customer success, and product-led growth.

Good-to-Have Skills

  • Basic understanding of SaaS products and workflows.
  • Ability to manage multiple priorities and deliver within deadlines.
  • Proactive approach to learning and improving customer engagement.

Benefits

Our Way of Life The Karbon Values

C - Collaborate to Win

We win together, not alone. We listen, challenge with care, and move as one team.

E - Excel Relentlessly

Good enough isn't good enough. We push for world-class in everything we do.

O - Own It End-to-End

We think like founders. We take full responsibility for outcomesnot just tasks.

Perks & Benefits

  • Upskilling Policy: Access to courses, tools, and resources to keep learning and growing.
  • Team Outings: Offsites and outings to celebrate milestones and build deeper bonds.
  • Engagement Initiatives: Hackathons, open demos, and game nightsdesigned to spark creativity and fun.
  • Flexible Work-from-Home: Up to 12 WFH days every 6 months.
  • Menstrual WFH: Women employees can avail up to 3 WFH days per month.
  • Mobility Benefits: Relocation support and travel allowance.
  • Parental Support: Maternity, paternity, and adoption leave.

If you're passionate about building world-class fintech products, love solving challenging engineering problems, and thrive in fast-moving environments join us at Karbon.

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About Company

Job ID: 136727991

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