About ETS
ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.
Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.
Internship Overview
This internship opportunity is offered under the Digital Accessibility Compliance function at ETS.
The rapid adoption of AI-based educational tools — including AI chatbots and avatar-driven simulation tasks — has outpaced the development of clearly testable accessibility standards. Additionally, emerging regulations such as the EU Accessibility Act and EU AI Act introduce compliance requirements that require structured interpretation.
The selected intern will work closely with ETS accessibility experts to develop a practical framework for evaluating accessibility compliance in AI-driven interaction systems.
Role Objective
To design and apply a structured methodology for assessing accessibility compliance in AI-based chat and simulation platforms, and to identify compliance gaps, risks, and actionable improvements.
Key Responsibilities
- Develop a methodology for evaluating accessibility in AI chat and avatar-based systems.
- Map applicable accessibility standards and regulatory requirements.
- Apply the methodology to real or simulated AI interactions.
- Identify accessibility gaps and compliance risks.
- Prepare structured documentation of findings.
- Present final recommendations at the end of the internship.
Expected Deliverables
- Documented accessibility evaluation framework for AI chat/avatars.
- Accessibility assessments using the developed methodology.
- Compliance gap and risk analysis.
- Final presentation summarizing findings and recommendations.
- Knowledge transfer documentation.
Eligibility Criteria
- B.Tech (Computer Science / IT / AI / Related Streams) - Pre-final or Final Year.
- Strong coding fundamentals (Java, HTML, Web technologies preferred).
- Basic exposure to AI systems, chatbot technologies, or simulations.
- Strong analytical and documentation skills.
- Demonstrated empathy and interest in inclusive design and accessibility.
- Ability to understand complex problem statements and break them into structured solutions.
Preferred Competencies
- Awareness of accessibility standards (WCAG knowledge is an advantage).
- Interest in AI governance, compliance, or regulatory interpretation.
- Strong communication and presentation skills.
- Self-driven, detail-oriented, and collaborative mindset.
Learning Outcomes
The Intern Will Gain
- Practical exposure to AI-based accessibility evaluation.
- Understanding of global accessibility and AI regulatory frameworks.
- Hands-on experience in compliance risk assessment.
- Mentorship from domain experts.
- Real-world application of inclusive technology principles.
ETS is mission driven and action oriented
- We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
- We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
- As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!
- The base salary range advertised represents the low and high end of the anticipated salary range for this position. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. The base pay is only one aspect of the Total Rewards Package that will be offered to the successful candidate.
ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity. 
