Integration Specialist

Role : Integration Specialist

Experience: 3 - 6 years

Location: Gurgaon WFO

Responsibilities:

Lead technical discussions with clients and telecom operators during the integration process.

Design and implement integration solutions tailored to clients existing systems.

Collaborate with development teams to align integrations with product releases.

Ensure compliance with security, data protection, and network policies.

Manage the entire integration lifecycle, from planning to production.

Identify integration risks and work on mitigation strategies.

Provide technical documentation and integration plans.

Collaborate with clients and internal teams to ensure smooth deployment and post integration support.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field.

3+ years of experience in system integration, solution engineering, or technical consulting.

Strong understanding of enterprise IT ecosystems (CRM, ERP, IVR, Billing).

Proven experience working with telecom operators and enterprise-grade deployments.

Good understanding of telecom protocols, standards, and integration layers (e.g., SIP, IMS).

Experience with API management and gateway configurations.

Strong documentation and communication skills.

Experience with networking and cloud technologies (AWS, Azure).