Integration Specialist

Role : Integration Specialist

Experience: 3 - 6 years

Location: Gurgaon WFO

Responsibilities:

• Lead technical discussions with clients and telecom operators during the integration process.

• Design and implement integration solutions tailored to clients existing systems.

• Collaborate with development teams to align integrations with product releases.

• Ensure compliance with security, data protection, and network policies.

• Manage the entire integration lifecycle, from planning to production.

• Identify integration risks and work on mitigation strategies.

• Provide technical documentation and integration plans.

• Collaborate with clients and internal teams to ensure smooth deployment and post integration support.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• 3+ years of experience in system integration, solution engineering, or technical consulting.

• Strong understanding of enterprise IT ecosystems (CRM, ERP, IVR, Billing).

• Proven experience working with telecom operators and enterprise-grade deployments.

• Good understanding of telecom protocols, standards, and integration layers (e.g., SIP, IMS).

• Experience with API management and gateway configurations.

• Strong documentation and communication skills.

• Experience with networking and cloud technologies (AWS, Azure).