Integration Operations Lead

Integration Operations Lead, Fleet Performance Systems

Integration Operations Lead to Bangalore (India), Singapore or Paris (France)

ABOUT THE POSITION

Danelec, now part of GTT's Digital division, seeks an experienced Integration Operations Lead to establish and manage vessel integration operations across our cloud-based fleet performance platforms. Our combined entity (GTT, Danelec, Ascenz Marorka, and Vessel Performance Solutions) supports over 17,000 vessels worldwide with solutions for performance optimization, safety, and decarbonization.

This senior individual contributor role requires a hands-on technical leader who can build and optimize our integration function. You will manage all aspects of vessel integrations and related technical support, with the opportunity to shape and grow the function as operations scale.

KEY RESPONSIBILITIES

Integration Operations

• Direct end-to-end vessel integration lifecycle for approximately 200 new vessels annually
• Maintain and optimize existing vessel connections as customer requirements change
• Configure APIs, sensor mappings, and high-frequency data pipelines
• Ensure stable, high-quality data transmission from vessel to shore

Technical Support & Issue Resolution

• Manage integration-related support ticket queue
• Diagnose and categorize technical issues (data quality, ingestion, product, or integration)
• Resolve integration and data pipeline issues directly
• Coordinate with Product and R&D teams for issue escalation and resolution
• Maintain customer communication and ticket SLA compliance

Process Development & Optimization

• Design scalable workflows for different vessel types and customer requirements
• Build documentation and knowledge management systems
• Monitor integration and support metrics to drive continuous improvement
• Identify opportunities for automation and efficiency gains
• Provide technical leadership with potential for future team development

Stakeholder Management

• Serve as primary technical contact for vessel activations and modifications
• Support business development with technical expertise during sales cycles
• Collaborate with Product, R&D, Support, and Customer Success teams
• Provide expert consultation on integration requirements and best practices

REQUIRED QUALIFICATIONS

Professional Experience

• 8-10+ years in technical operations, implementation, or integration roles
• Demonstrated experience managing high-volume technical operations
• Proven expertise with cloud platforms, APIs, and IoT data pipelines
• Background in maritime operations or vessel performance monitoring systems preferred
• Track record of building and optimizing operational processes

Technical Competencies

• Strong troubleshooting skills across data, integration, and system issues
• Ability to manage multiple workstreams and priorities effectively
• Customer-facing skills with ability to manage expectations and communicate complex issues clearly
• Proficiency in data analysis tools (Excel, Python, SQL preferred)
• Experience with ticketing systems and SLA management
• Familiarity with maritime platforms (GTT, Ascenz Marorka, VPS, Danelec) advantageous

Professional Attributes

• Self-starter comfortable with broad responsibilities
• Strong problem-solving and analytical capabilities
• Excellent prioritization and time management skills
• Adaptability in a dynamic, evolving environment
• Leadership mindset with ability to mentor and guide others

Education

• Bachelor's degree in engineering, Computer Science, Maritime Studies, or equivalent professional experience

WHAT WE OFFER

• Opportunity to build and shape a critical business function
• Significant autonomy and ownership of integration operations
• Exposure to diverse technical challenges across vessel types and systems
• Clear path to expanded responsibilities and team leadership
• International collaboration across multiple offices and time zones
• Competitive compensation reflecting the broad scope of responsibility
• Office-based position with flexibility and occasional travel

APPLICATION PROCESS

Interested candidates should submit their CV and cover letter through the application portal. While the application deadline is December 31th, 2025, we will review applications on a rolling basis.

For inquiries regarding this position, please contact:

VP Integrations & Support, Beeni Jacob: [Confidential Information]

ABOUT DANELEC

Danelec is a global leader in maritime safety, data collection, and digital performance solutions. With a strong Danish heritage and an installed base of over 15,000 vessels, we help ship owners and operators transform operations through actionable data, improving safety, efficiency, and sustainability at sea.

We are the leading manufacturer of Voyage Data Recorders (VDR), Shaft Power Meters, onboard data capture infrastructure, and advanced ship performance monitoring systems. Our cutting-edge platform combines robust data validation with AI-driven analytics to deliver real-time insights and optimize vessel performance, compliance, and profitability.

Since joining the GTT Group in August 2025, Danelec operates within GTT's unified Digital Division alongside Ascenz Marorka and VPS. Together, we serve over 17,000 vessels through the maritime industry's most comprehensive, agnostic platform for high-frequency data, regulatory compliance, and performance optimization.

Headquartered in Denmark, Danelec operates through 14 global hubs, supported by a network of more than 1000 factory-trained and certified service professionals across 50+ countries. Our dynamic and international work environment encourages innovation, collaboration, and a high degree of freedom.

Our core values, Solid, Safe, and Simple, define how we work, how we lead, and how we continue to shape the future of maritime operations. Join us and be part of accelerating the industry's digital transformation toward safer, smarter, and more sustainable shipping.

Danelec simplifies data capture for ship owners, enabling them to future-proof their fleet and compete effectively in tomorrow's data-dependent, net zero economy. The company develops technologies to optimize safety, cost and performance of marine operations as a leading manufacturer of Voyage Data Recorders (VDR), Ship Performance Monitoring (Kyma) and provider of IoT infrastructure and ship performance monitoring solutions, with products installed on more than 10,000 vessels worldwide.

Danelec is committed to provide the most effective products and services that help customers meet changing regulations and to operate more efficiently through the application of data collected on board and accessed in the cloud.

With offices in Denmark, Norway, Greece, Germany, Poland, Singapore, South Korea and China, Danelec has a truly global presence ensuring reliable, cost-efficient and fast service and support to our customers anywhere.