About Delhivery:
Delhivery is India's leading fulfillment platform for digital commerce. With a vast logistics network spanning 18,000+ pin codes and over 2,500 cities, Delhivery provides a comprehensive suite of services including express parcel transportation, freight solutions, reverse logistics, cross-border commerce, warehousing, and cutting-edge technology services. Since 2011, we've fulfilled over 550 million transactions and empowered 10,000+ businesses, from startups to large enterprises.
Technical Expertise Required:
- Ability to independently manage and execute client integrations with precision.
- In-depth understanding of REST APIs and their practical applications.
- Fundamental knowledge of SQL for efficient data handling and query optimization.
- Strong analytical skills for interpreting and managing data effectively.
- Proficiency in tracking and diagnosing issues using logging tools like Coralogix, cloudwatch, AWS, Dynamo DB and Sentry.
- Hands-on experience in making and troubleshooting HTTP calls using tools like Curl and Postman.
- Advanced proficiency in Excel, Google Sheets, and other productivity tools for data processing and reporting.
- Comprehensive awareness of the technology stack, particularly Go (Golang), used within Delhivery.
- Experience in integrations, including configuring, troubleshooting, and optimizing integration touchpoints for seamless logistics and supply chain operations.
- Understanding of BFSI clients and their specific logistics requirements is a plus.
Problem-Solving & Analytical Skills:
- Expertise in conducting root cause analysis to swiftly identify and resolve system issues.
- Ability to assess and classify system issues as bugs or feature enhancements.
- Strong business and product knowledge to deliver effective, solution-driven outcomes.
- Clear and impactful communication skills for effective stakeholder collaboration.
- Proactive approach in managing daily tasks with structured planning.
- Timely identification and escalation of critical issues leads to swift resolution
- Should be able to independently communicate/initiate discussion with different stakeholders
- Should be able to create compressive documents/results and technical details for the business problem solved
- Owner of the project documentation
- First point of contact for all tech issues in production system
- Mentor the new joiners and fresher's
- Responsible for knowledge sharing for projects worked on- Maintains effective relationships with stakeholders/ coworkers; promotes positive and collaborative work environment
- Prepares for, and adapts well to changing product/ business needs and priorities
- Goes the extra mile to push for desired outcome from a team/ business perspective
