Insurance Claims Executive (Leads Procurement)

Company Description

VehicleCare is revolutionizing motor insurance claims in India by creating a comprehensive claims fulfillment platform that ensures transparent, reliable, and predictable outcomes. Through partnerships with independent vehicle workshops, we establish a professional repair network with standardized pricing, quality benchmarks, and SLA-driven execution. By collaborating with insurers and brokers, we minimize claims leakage, improve turnaround times, and enhance visibility across the repair and settlement process. Combining technology with operational excellence, we focus on transforming motor claims management into a fair and efficient experience for all stakeholders.

Role Description

This is a full-time, on-site role based in Gurgaon for an Insurance Claims Executive specializing in leads procurement. The role involves handling and managing motor insurance claims, processing claim documents, procuring leads, coordinating with repair workshops, and ensuring a smooth claims settlement process. The individual will address customer inquiries, maintain efficient communication with stakeholders, and contribute to claims transparency and efficiency.

Role Highlights

Coordinate with insurance agents, brokers, surveyors, and company representatives to drive claim referrals. Build and maintain strong B2B relationships across the motor insurance ecosystem.

Support claim assignments through our 1500+ workshop network.

Ensure smooth coordination between workshop partners and insurance handlers for faster claim processing.

Key Responsibilities (KRAs)

Visit insurance companies, brokers, and local insurance offices to procure motor claim leads.

Regularly meet field executives and partner networks to increase claim inflow.

Follow up with insurance partners for new claims, pending approvals, and survey requirements.

Collect and share daily/weekly MIS on leads generated, claims diverted, and closures achieved.

Expand the VehicleCare brand presence across insurance partners through field interactions.

Identify new potential insurance partners and onboard them for claim coordination.

Resolve claim-related queries from customers, workshops, and insurance handlers.

Maintain strong relationships with channel partners to ensure repeat claim flow.

Requirements

35 years of experience in motor insurance, auto claims, field sales, or related roles.

Strong communication, negotiation, and relationship-building skills.

Ability to work in the field + manage remote coordination.

Knowledge of motor claim processes (preferred).

How to Apply: Send your resume and a brief cover letter highlighting your relevant experience to [Confidential Information]