Instructional Designer

A global leader in hospitality business education and innovation. Built on Swiss excellence and a 100-year legacy, this company operates world-class campuses in Switzerland and Singapore, delivering vocational training, bachelor's and master's programs, and executive education. Their mission is to uplift hospitality education globally by blending Swiss hospitality heritage with modern management, innovation, and digital learning. They are consistently ranked the number 1 hospitality school in the world.

About the Role

You will support the SPA Digital Content and Education team in designing and producing multimedia-rich digital courses for the SPA vocational product portfolio. This is a hands-on role focused on execution, technical production, and creative content development.

General Responsibilities

Ensure all production activities follow timelines and coordinate weekly updates with internal teams and the Head of Academic Projects

Apply stakeholder feedback to improve and refine outputs

Suggest creative, technical, or process improvements to optimise production quality

Stay updated on multimedia, AI, and instructional design trends and propose new ideas

Daily Responsibilities

Follow production maps and use Microsoft Copilot 365 to create action scripts

Validate scripts with Head of Education and the Digital team

Convert scripts into visually strong, industry-relevant storyboards

Film, edit, and produce high-quality videos, audio, graphics, and motion elements

Create infographics, e-comics, and other visual formats for learner engagement

Produce multimedia assets ready for integration into digital learning content

Requirements

Bachelor's degree in Multimedia Design, Digital Media, Graphic Design, or Motion Design

Additional certifications in Instructional Design or Learning Design are a strong plus

Strong proficiency with Microsoft Copilot 365 for scripting and drafting

Mastery of Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator)

Experience building e-learning modules in Articulate Storyline with SCORM/xAPI integration

Ability to publish and troubleshoot SCORM packages for LMS compatibility

Understanding of instructional design frameworks like ADDIE or SAM

Ability to leverage AI tools for content creation and optimisation