Company Description
New Source Hub specializes in crafting thoughtful and impactful corporate gifting experiences. Established in 2012 and based in Bangalore, the company caters to clients across PAN India and global markets, offering comprehensive in-house solutions that include concept development, sourcing, printing, packaging, and delivery. Their expertise spans corporate gifting, branded merchandise, stationery, custom printing, and eco-friendly options, with a strong emphasis on quality, creativity, and timely execution. New Source Hub supports businesses of all sizes, streamlining gifting needs with premium and budget-friendly solutions for meaningful connections.
Role Description
This is a full-time, on-site Inside Sales Support role based in Bengaluru. The Inside Sales Support specialist will be responsible for supporting the sales team in managing client accounts, handling customer service inquiries, and ensuring customer satisfaction. The role involves facilitating sales operations, maintaining accurate sales records, communicating effectively with clients, and overseeing the customer journey to enhance relationships and drive revenue growth.
Qualifications
- Strong understanding of Inside Sales processes and Sales Operations
- Excellent Customer Service and Customer Satisfaction skills
- Effective verbal and written Communication abilities
- Proven ability to work collaboratively within a team and meet deadlines
- Proficiency in CRM software and Microsoft Office applications
- Organizational and multitasking skills to manage multiple projects and priorities
- Previous experience in the corporate gifting or merchandise industry is a plus
- Bachelor's degree in Business Administration, Marketing, or related field preferred
