Inside Sales Specialist

Company Description Incanto Dynamics is a leading Industry 5.0 training organization, preparing engineers, professionals, and students to work alongside robots and smart machines in automation and intelligent systems. As India's first ISO 9001:2015 certified integrated industrial automation training facility, the company offers project-based, industry-specific courses with genuine placement assistance. Its comprehensive curriculum spans industrial automation, robotics, embedded systems, VLSI, and IoT, supported by state-of-the-art labs and modern tools. Expert instructors with real-world experience guide learners through hands-on projects that build strong portfolios and open doors to careers in the fast-growing automation sector. Incanto Dynamics fosters a culture of continuous learning and innovation for individuals aiming to lead in the automation industry.

Role Description The Inside Sales Specialist is a full-time, on-site role based in Bengaluru. This role involves managing inbound and outbound calls, engaging with prospective learners, and converting qualified leads into enrollments for training programs. The specialist will maintain accurate records in the CRM, follow up on inquiries, and nurture long-term relationships to support customer satisfaction and retention. Day-to-day responsibilities include explaining course offerings, addressing questions or concerns, coordinating with the training and operations teams, and meeting individual and team sales targets. The role also includes preparing sales reports, participating in marketing or outreach campaigns, and providing feedback to improve sales processes and customer experience.

Qualifications

• Candidates should possess strong Inside Sales skills with experience in telesales or education/training sales.
• Candidates should possess excellent Communication skills, including clear verbal communication, active listening, and professional email writing.
• Relevant experience in EdTech, training, or technical education domains is beneficial.
• Ability to work with CRM tools, manage data accurately, and interpret basic sales metrics.
• Bachelor's degree in business, engineering, or a related field is preferred, or equivalent practical experience.
• Goal-oriented mindset, resilience in a fast-paced sales environment, and willingness to learn about automation and Industry 5.0.