Inside Sales Specialist

Company Description Future Skill IT is a premier educational institute focused on closing the gap between traditional learning and the modern tech industry. Located in KR Puram, Bengaluru, the institute helps aspiring engineers and professionals build strong capabilities in software development and quality assurance. Future Skill IT specializes in high-impact training for Automation Testing, using tools and languages such as Playwright, Selenium, JavaScript, and TypeScript. Its programs integrate AI-driven testing methodologies and project-based learning to ensure learners become job-ready experts. The mission is to equip learners with practical, industry-relevant skills that prepare them to lead in the evolving technology landscape.

Role Description The Inside Sales Specialist is a full-time, on-site role based in Bengaluru. This role involves managing inbound and outbound calls, nurturing leads, and guiding prospective learners through the enrollment process. The specialist will qualify leads, present course offerings, address questions, and follow up to convert inquiries into admissions. Daily responsibilities include maintaining accurate records in the CRM, collaborating with training and marketing teams to align messaging, and tracking sales performance against targets. The role also includes providing a high standard of service, gathering feedback from learners, and supporting initiatives that enhance customer satisfaction and program growth.

Qualifications

• Candidates should possess strong Inside Sales and Lead Generation skills to identify, qualify, and convert prospects.
• Candidates should possess excellent Customer Service and Customer Satisfaction skills to ensure a positive experience throughout the enrollment lifecycle.
• Candidates should possess clear and professional Communication skills, both verbal and written, to engage effectively with prospective learners and internal teams.
• Relevant experience in education, training, or tech-focused sales is beneficial.
• Ability to work with CRM tools, manage data accurately, and meet defined sales targets is preferred.
• Strong organizational skills, attention to detail, and a proactive approach to problem-solving are advantageous.
• A bachelor's degree in business, marketing, communications, or a related field is preferred, or equivalent practical experience.