CredServ is an AI-native SaaS platform focused on Financial Relationship Management and receivable operations, addressing a critical gap in the Fin-Ops stack.
Role Description This is a full-time, on-site Inside Sales Specialist role based in Mumbai.
The Inside Sales Specialist will:
- Engage with prospective customers, conduct outbound and inbound outreach, and qualify leads generated through marketing, referrals, and platform inquiries.
- Understand customer needs, presenting CredServ's solutions, coordinating demos with the sales and product teams, and maintaining accurate records of interactions in CRM systems.
- Follow up on opportunities to drive conversions, support contract closure processes, and collaborate with cross-functional teams to ensure a smooth onboarding experience.
- Monitor customer feedback, contributing to continuous improvement of sales messaging, and working towards defined revenue and activity targets.
Qualifications
- Strong Inside Sales experience with a track record of managing end-to-end sales cycles or qualified opportunity handoffs.
- Proficiency in Lead Generation, including prospecting, qualification, and pipeline nurturing.
- Focus on Customer Satisfaction, with the ability to understand customer challenges and align solutions effectively.
- Excellent Communication skills, both verbal and written, suitable for engaging stakeholders at multiple levels.
- Customer Service skills, including responsiveness, empathy, and professional relationship management.
- Bachelor's degree in Business, Commerce, Marketing, or a related field, or equivalent practical experience.
- Comfort working in a fast-paced, high-growth environment and collaborating with cross-functional teams.
