Inside Sales Specialist

Title: Inside Sales Specialist

Location: Mahalakshmi and Vashi  

Company: All Wave AV Systems Pvt. Ltd.

About All Wave 

All Wave is one of India's leading audio-visual and unified communication system integrators. For over 25 years, we have been designing and delivering cutting-edge enterprise AV, Unified collaboration and automation solutions across industries. As a proud PSNI Global Alliance member, we partner with the world's best integrators to deliver standardized, world-class AV experiences across geographies. We are also aligned with AVIXA, the global AV standards body, ensuring projects meet international benchmarks of performance and reliability. 

Role Overview

We are looking for an Inside Sales Specialist who is highly motivated, self-driven, target-oriented, technically sound, commercially aware, relationship-building, cold-calling person, who can single-handedly generate leads, qualify prospects, manage accounts and create new business opportunities for our AV, UC and technology solutions.

The ideal candidate should have a strong sales and growth mindset, excellent communication skills, curiosity to understand customer needs and the persistence to convert prospects into meaningful business opportunities with consultative selling methods.

Key Responsibilities

• Generate qualified leads through cold calling, cold emails, email campaigns, LinkedIn and other prospecting channels.
• Research target accounts and identify key stakeholders, including CXOs, Business Heads, IT Leaders, and Operations Leaders using data extraction tools and then curating the right designations and prospecting them.
• Conduct market and account research to identify new business opportunities and customer expansion potential and come up with creative ideas to prospect them and nurture them on a weekly/monthly basis.
• Pitch relevant products, services, and technology solutions to prospective clients through calls, emails, virtual meetings, and presentations.
• Understand customer requirements and recommend suitable AV, UC, and technology solutions.
• Schedule discovery meetings, product demonstrations, introductory presentations and solution discussions for the Sales and Pre-Sales teams.
• Follow up consistently with prospects, nurture leads, and move opportunities through the sales pipeline.
• Meet clients and decision-makers to understand their requirements and build strong, long-term business relationships. This is consultative client engagement, not door-to-door sales.
• Maintain accurate records of leads, opportunities, follow-ups, and customer interactions in the CRM and relevant sales tools.
• Support the Sales team in pipeline management and achieving revenue targets.
• Stay updated on AV/UC products, emerging technologies, market trends, and competitor offerings.
• Leverage AI tools for lead research, prospecting, communication, follow-ups, presentations, and overall sales productivity.
• Collaborate with Sales and Pre-Sales teams to ensure a smooth transition and tracking of qualified opportunities.
• Support the Marketing team with various marketing initiatives and activities as required.
• Perform additional responsibilities and tasks as assigned by management from time to time.

Desired Candidate Profile

• Education: Any Graduate
• Experience: Minimum 1 year of experience in Inside Sales, Lead Generation, or a related role.
• Strong sales-oriented personality with a proactive and target-driven approach.
• Excellent verbal and written communication and interpersonal skills.
• Strong persuasion, negotiation and customer relationship-building skills.
• Relentless: Persistent and consistent in prospecting and follow-ups.
• Curious: Eager to understand customer needs, industries, and technology solutions.
• Adaptable: Comfortable learning new products, technologies, tools and sales approaches.
• Problem Solver: Able to understand customer challenges and identify relevant solutions.
• Comfortable engaging with senior-level decision-makers and business stakeholders.
• Willingness to learn and build knowledge of AV, UC, and workplace technology solutions.