Inside Sales Specialist

Location: Mumbai, India

Department: Inside Sales

Employment Type: Full Time

Experience: 1–5 years

Job Summary

As an Inside Sales Executive, you'll be responsible for driving sales growth by generating and qualifying leads, communicating with prospective customers via phone/email/online channels, contributing to the sales pipeline, and closing deals to meet monthly and quarterly revenue targets. This role is primarily office-based and requires strong communication and customer-handling skills.

Key Responsibilities

Lead Generation & Qualification

• Source and identify prospective customers through inbound enquiries, cold calls, and digital research (LinkedIn, portals, CRM database).

Sales Outreach & Communication

• Reach out to prospects via phone, email, messaging.

Pipeline & CRM Management

• Manage and update leads, interactions, and sales pipeline using a CRM tool.

Customer Relationship Management

• Build and maintain strong relationships with existing and potential customers.

Required Skills

• Excellent verbal and written communication.
• Strong phone pitching, negotiation, and closing abilities.
• Familiarity with CRM tools and sales processes.
• Ability to multitask, prioritize, and manage deadlines.
• Customer-centric attitude with good problem-solving skills.