Inside Sales Specialist

Company Description AnalytixLabs is a pioneer in analytics training, established in 2011 and recognized for high-quality, industry-led programs. Initially known as a leading analytics training institute in Delhi NCR, the organization has earned a strong reputation across India through consistent outcomes and high student satisfaction. Graduates secure roles in leading companies across industries, including Accenture, American Express, AbsolutData, Axtria, Bank of America, and McKinsey. AnalytixLabs focuses on building both basic and advanced analytics skills, helping learners become industry ready professionals and enhancing their career growth.

Role Description The Inside Sales Specialist is a full-time, on-site role based in Bengaluru. The role involves managing inbound and outbound inquiries, engaging prospective learners, and clearly explaining AnalytixLabs training programs and value proposition. Day-to-day responsibilities include lead generation, qualification, and follow-up through calls, emails, and online meetings, as well as maintaining accurate records in CRM systems. The Inside Sales Specialist will collaborate with the marketing and training teams to convert leads into enrollments, ensure a smooth pre-enrollment experience, and support high levels of customer satisfaction. The role requires meeting sales targets, providing timely responses to queries, and continuously improving sales processes through feedback and data-driven insights.

Qualifications

• Candidates should possess strong Icommunication skills in Hindi and English
• Candidates should possess excellent Customer Satisfaction and Customer Service skills to ensure a positive, supportive experience for all learners.
• Candidates should possess clear, professional Communication skills, both verbal and written, for phone, email, and online interactions.
• Candidates should possess basic CRM and data entry skills, along with comfort using digital tools for tracking leads and follow-ups.
• Relevant experience in education, training, or EdTech sales is beneficial.