Company Description ShikshaVertex is an e-learning service provider offering upskilling programs designed to help individuals move toward their dream careers. The platform combines structured learning with internship opportunities and coding assessments that build and validate market-ready skills. Focused on college students across India, ShikshaVertex aims to expand access to meaningful career advancement opportunities. The organization is committed to empowering learners with practical, industry-relevant skills that support success in their chosen professions.
Role Description The Inside Sales Representative is a full-time, on-site position based in Tamil Nadu, India. In this role, the individual will engage with prospective learners via phone, email, and messaging platforms to explain ShikshaVertex programs, clarify benefits, and guide them through the enrollment process. Daily responsibilities include managing inbound and outbound calls, qualifying leads, maintaining accurate records in CRM tools, and coordinating with the marketing and operations teams to ensure a smooth learner experience. The Inside Sales Representative will follow up with interested candidates, address questions or concerns, and support long-term relationships that contribute to learner satisfaction and program growth.
Qualifications
- Demonstrated Inside Sales skills, including handling inquiries, presenting offerings, and closing enrollments.
- Strong Customer Service and Customer Satisfaction skills to build trust, manage expectations, and respond effectively to learner needs.
- Experience with Lead Generation activities such as prospecting, qualifying leads, and maintaining a healthy sales pipeline.
- Account Management skills to maintain ongoing relationships, track learner progress, and support renewals or upselling.
- Clear and professional verbal and written communication skills in English; proficiency in local languages is an advantage.
- Comfort with using CRM systems and basic productivity tools to document interactions and track performance.
- Ability to work in a target-driven environment with strong organizational and time-management skills.
- Prior experience in education, edtech, or sales roles is preferred; a relevant diploma or bachelor's degree is beneficial.
